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C# Класс ZendeskApi_v2.Requests.Tickets

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Открытые методы

Метод	Описание
AutoCompleteProblems ( string text ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
AutoCompleteProblemsAsync ( string text ) : Task
BulkImportTickets ( IEnumerable tickets ) : ZendeskApi_v2.Models.Shared.JobStatusResponse	In addition to setting normal ticket properties, you can set the following time stamps on the tickets: solved_at, updated_at, and created_at.
BulkImportTicketsAsync ( IEnumerable tickets ) : Task	In addition to setting normal ticket properties, you can set the following time stamps on the tickets: solved_at, updated_at, and created_at.
BulkUpdate ( IEnumerable ids, ZendeskApi_v2.Models.Tickets.BulkUpdate info ) : ZendeskApi_v2.Models.Shared.JobStatusResponse
BulkUpdateAsync ( IEnumerable ids, ZendeskApi_v2.Models.Tickets.BulkUpdate info ) : Task
CloneTicketForm ( long ticketFormId ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFormResponse
CloneTicketFormAsync ( long ticketFormId ) : Task
CreateTicket ( ZendeskApi_v2.Models.Tickets.Ticket ticket ) : ZendeskApi_v2.Models.Tickets.IndividualTicketResponse
CreateTicketAsync ( ZendeskApi_v2.Models.Tickets.Ticket ticket ) : Task
CreateTicketField ( ZendeskApi_v2.Models.Tickets.TicketField ticketField ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFieldResponse
CreateTicketFieldAsync ( ZendeskApi_v2.Models.Tickets.TicketField ticketField ) : Task
CreateTicketForm ( ZendeskApi_v2.Models.Tickets.TicketForm ticketForm ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFormResponse
CreateTicketFormAsync ( ZendeskApi_v2.Models.Tickets.TicketForm ticketForm ) : Task
Delete ( long id ) : bool
DeleteAsync ( long id ) : Task
DeleteManySuspendedTickets ( IEnumerable ids ) : bool
DeleteManySuspendedTicketsAsync ( IEnumerable ids ) : Task
DeleteMultiple ( IEnumerable ids ) : bool
DeleteMultipleAsync ( IEnumerable ids ) : Task
DeleteSuspendedTickets ( long id ) : bool
DeleteSuspendedTicketsAsync ( long id ) : Task
DeleteTicketField ( long id ) : bool
DeleteTicketFieldAsync ( long id ) : Task
DeleteTicketForm ( long id ) : bool
DeleteTicketFormAsync ( long id ) : Task
GetAllTicketMetrics ( ) : ZendeskApi_v2.Models.Tickets.GroupTicketMetricResponse
GetAllTicketMetricsAsync ( ) : Task
GetAllTickets ( int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetAllTicketsAsync ( int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetAssignedTicketsByUserID ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetAssignedTicketsByUserIDAsync ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetAuditById ( long ticketId, long auditId ) : ZendeskApi_v2.Models.Shared.IndividualAuditResponse
GetAuditByIdAsync ( long ticketId, long auditId ) : Task
GetAudits ( long ticketId ) : ZendeskApi_v2.Models.Shared.GroupAuditResponse
GetAuditsAsync ( long ticketId ) : Task
GetAuditsNextPage ( string NextPage ) : ZendeskApi_v2.Models.Shared.GroupAuditResponse
GetCollaborators ( long id ) : ZendeskApi_v2.Models.Users.GroupUserResponse
GetCollaboratorsAsync ( long id ) : Task
GetIncidents ( long id ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetIncidentsAsync ( long id ) : Task
GetIncrementalTicketExport ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketExportResponse	Gets the tickets that have changed since a certain time. The incremental api will return a maximum of 1000 items. If the ticket count in the result is 1000, use the nextPage value of the result to request the next set of items. Keep repeating the request using the nextPage value until the number of tickets in the response is less than 1000.
GetIncrementalTicketExportNextPage ( string nextPage ) : ZendeskApi_v2.Models.Tickets.GroupTicketExportResponse	Gets another page of changed tickets. This is the paging method for getting additional pages of changed tickets after an initial request is made with a given startTime. Repeat the call to this method until the response ticket count is less than 1000.
GetInrementalTicketExportAsync ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetMultipleTickets ( IEnumerable ids, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetMultipleTicketsAsync ( IEnumerable ids, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetProblems ( ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetProblemsAsync ( ) : Task
GetRecentTickets ( int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetRecentTicketsAsync ( int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetSuspendedTicketById ( long id ) : ZendeskApi_v2.Models.Tickets.Suspended.IndividualSuspendedTicketResponse
GetSuspendedTicketByIdAsync ( long id ) : Task
GetSuspendedTickets ( ) : ZendeskApi_v2.Models.Tickets.Suspended.GroupSuspendedTicketResponse
GetSuspendedTicketsAsync ( ) : Task
GetTicket ( long id, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.IndividualTicketResponse
GetTicketAsync ( long id, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetTicketComments ( long ticketId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Requests.GroupCommentResponse
GetTicketCommentsAsync ( long ticketId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetTicketFieldById ( long id ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFieldResponse
GetTicketFieldByIdAsync ( long id ) : Task
GetTicketFields ( ) : ZendeskApi_v2.Models.Tickets.GroupTicketFieldResponse
GetTicketFieldsAsync ( ) : Task
GetTicketFormById ( long id ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFormResponse
GetTicketFormByIdAsync ( long id ) : Task
GetTicketForms ( ) : ZendeskApi_v2.Models.Tickets.GroupTicketFormResponse
GetTicketFormsAsync ( ) : Task
GetTicketMetricsForTicket ( long ticket_id ) : ZendeskApi_v2.Models.Tickets.IndividualTicketMetricResponse
GetTicketMetricsForTicketAsync ( long ticket_id ) : Task
GetTicketsByOrganizationID ( long id, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetTicketsByOrganizationID ( long id, int pageNumber, int itemsPerPage, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetTicketsByOrganizationIDAsync ( long id, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetTicketsByUserID ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetTicketsByUserIDAsync ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetTicketsByViewID ( long viewId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetTicketsByViewIDAsync ( long viewId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
GetTicketsWhereUserIsCopied ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketResponse
GetTicketsWhereUserIsCopiedAsync ( long userId, int perPage = null, int page = null, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task
ImportTicket ( ZendeskApi_v2.Models.Tickets.TicketImport ticket ) : ZendeskApi_v2.Models.Tickets.IndividualTicketResponse	In addition to setting normal ticket properties, you can set the following time stamps on the tickets: solved_at, updated_at, and created_at.
ImportTicketAsync ( ZendeskApi_v2.Models.Tickets.TicketImport ticket ) : Task	In addition to setting normal ticket properties, you can set the following time stamps on the tickets: solved_at, updated_at, and created_at.
MarkAuditAsTrusted ( long ticketId, long auditId ) : bool
MarkAuditAsTrustedAsync ( long ticketId, long auditId ) : Task
RecoverManySuspendedTickets ( IEnumerable ids ) : bool
RecoverManySuspendedTicketsAsync ( IEnumerable ids ) : Task
RecoverSuspendedTicket ( long id ) : bool
RecoverSuspendedTicketAsync ( long id ) : Task
ReorderTicketForms ( long orderedTicketFormIds ) : bool
ReorderTicketFormsAsync ( long orderedTicketFormIds ) : Task
Tickets ( string yourZendeskUrl, string user, string password, string apiToken, string p_OAuthToken ) : ZendeskApi_v2.Models.Shared.System
UpdateTicket ( ZendeskApi_v2.Models.Tickets.Ticket ticket, ZendeskApi_v2.Models.Tickets.Comment comment = null ) : ZendeskApi_v2.Models.Tickets.IndividualTicketResponse	UpdateTicket a ticket or add comments to it. Keep in mind that somethings like the description can't be updated.
UpdateTicketAsync ( ZendeskApi_v2.Models.Tickets.Ticket ticket, ZendeskApi_v2.Models.Tickets.Comment comment = null ) : Task	UpdateTicket a ticket or add comments to it. Keep in mind that somethings like the description can't be updated.
UpdateTicketField ( ZendeskApi_v2.Models.Tickets.TicketField ticketField ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFieldResponse
UpdateTicketFieldAsync ( ZendeskApi_v2.Models.Tickets.TicketField ticketField ) : Task
UpdateTicketForm ( ZendeskApi_v2.Models.Tickets.TicketForm ticketForm ) : ZendeskApi_v2.Models.Tickets.IndividualTicketFormResponse
UpdateTicketFormAsync ( ZendeskApi_v2.Models.Tickets.TicketForm ticketForm ) : Task
__TestOnly__GetIncrementalTicketExport ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketExportResponse
__TestOnly__GetInrementalTicketExportAsync ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : Task	Since the other method can only be called once every 5 minutes it is not sutable for Automated tests.

Приватные методы

Метод	Описание
GetInrementalTicketExport ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketExportResponse
GetResourceStringWithSideLoadOptionsParam ( string resource, TicketSideLoadOptionsEnum sideLoadOptions ) : string
__TestOnly__GetInrementalTicketExport ( DateTimeOffset startTime, TicketSideLoadOptionsEnum sideLoadOptions = TicketSideLoadOptionsEnum.None ) : ZendeskApi_v2.Models.Tickets.GroupTicketExportResponse

Описание методов