Container for the parameters to the CreateCase operation.
Creates a new case in the AWS Support Center. This action is modeled on the behavior of the AWS Support Center Open a new case page. Its parameters require you to specify the following information:
- ServiceCode. Represents a code for an AWS service. You obtain the ServiceCode by calling DescribeServices.
- CategoryCode . Represents a category for the service defined for the ServiceCode value. You also obtain the cateogory code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
- SeverityCode . Represents a value that specifies the urgency of the case, and the time interval in which your service level agreement specifies a response from AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
- Subject . Represents the Subject field on the AWS Support Center Open a new case page.
- CommunicationBody . Represents the Description field on the AWS Support Center Open a new case page.
- Language . Specifies the human language in which AWS Support handles the case. The API currently supports English and Japanese.
- CcEmailAddresses . Represents the AWS Support Center CC field on the Open a new case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK.
NOTE:The AWS Support API does not currently support the ability to add attachments to cases. You can, however, call AddCommunicationToCase to add information to an open case.
A successful CreateCase request returns an AWS Support case number. Case numbers are used by DescribeCases request to retrieve existing AWS Support support cases.