C# (CSharp) Amazon.AWSSupport.Model Namespace

An attachment set is a temporary container for attachments that are to be added to a case or case communication. The set is available for one hour after it is created; the expiryTime returned in the response indicates when the set expires. The maximum number of attachments in a set is 3, and the maximum size of any attachment in the set is 5 MB.

The response indicates the success or failure of the request.

This operation implements a subset of the features of the AWS Support Center.

Returns the objects or data listed below if successful. Otherwise, returns an error.

• caseId. The AWS Support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-2013-c4c1d2bf33c5cf47.

• categoryCode. The category of problem for the AWS Support case. Corresponds to the CategoryCode values returned by a call to DescribeServices.

• displayId. The identifier for the case on pages in the AWS Support Center.

• language. The ISO 639-1 code for the language in which AWS provides support. AWS Support currently supports English ("en") and Japanese ("ja"). Language parameters must be passed explicitly for operations that take them.

• recentCommunications. One or more Communication objects. Fields of these objects are attachments, body, caseId, submittedBy, and timeCreated.

• nextToken. A resumption point for pagination.

• serviceCode. The identifier for the AWS service that corresponds to the service code defined in the call to DescribeServices.

• severityCode. The severity code assigned to the case. Contains one of the values returned by the call to DescribeSeverityLevels.

• status. The status of the case in the AWS Support Center.

• subject. The subject line of the case.

• submittedBy. The email address of the account that submitted the case.

• timeCreated. The time the case was created, in ISO-8601 format.

JSON-formatted name/value pair that represents the name and category of problem selected from the DescribeServices response for each AWS service.

Exposes the fields used by a communication for an AWS Support case.

Creates a new case in the AWS Support Center. This action is modeled on the behavior of the AWS Support Center Open a new case page. Its parameters require you to specify the following information:

1. ServiceCode. Represents a code for an AWS service. You obtain the ServiceCode by calling DescribeServices.
2. CategoryCode . Represents a category for the service defined for the ServiceCode value. You also obtain the cateogory code for a service by calling DescribeServices. Each AWS service defines its own set of category codes.
3. SeverityCode . Represents a value that specifies the urgency of the case, and the time interval in which your service level agreement specifies a response from AWS Support. You obtain the SeverityCode by calling DescribeSeverityLevels.
4. Subject . Represents the Subject field on the AWS Support Center Open a new case page.
5. CommunicationBody . Represents the Description field on the AWS Support Center Open a new case page.
6. Language . Specifies the human language in which AWS Support handles the case. The API currently supports English and Japanese.
7. CcEmailAddresses . Represents the AWS Support Center CC field on the Open a new case page. You can list email addresses to be copied on any correspondence about the case. The account that opens the case is already identified by passing the AWS Credentials in the HTTP POST method or in a method or function call from one of the programming languages supported by an AWS SDK.

NOTE:The AWS Support API does not currently support the ability to add attachments to cases. You can, however, call AddCommunicationToCase to add information to an open case.

A successful CreateCase request returns an AWS Support case number. Case numbers are used by DescribeCases request to retrieve existing AWS Support support cases.

The AWS Support case ID returned by a successful completion of the CreateCase action.

Returns a list of cases that you specify by passing one or more case IDs. In addition, you can filter the cases by date by setting values for the AfterTime and BeforeTime request parameters.

The response returns the following in JSON format:

1. One or more CaseDetails data types.
2. One or more NextToken values, which specify where to paginate the returned records represented by the CaseDetails objects.

Returns an array of CaseDetails objects and a NextToken that defines a point for pagination in the result set.

Case data is available for 12 months after creation. If a case was created more than 12 months ago, a request for data might cause an error.

You can use the maxResults and nextToken parameters to control the pagination of the result set. Set maxResults to the number of cases you want displayed on each page, and use nextToken to specify the resumption of pagination.

Contains the following objects or data if successful. Otherwise, returns an error.

Returns the current list of AWS services and a list of service categories that applies to each one. You then use service names and categories in your CreateCase requests. Each AWS service has its own set of categories.

The service codes and category codes correspond to the values that are displayed in the Service and Category drop-down lists on the AWS Support Center Open a new case page. The values in those fields, however, do not necessarily match the service codes and categories returned by the DescribeServices request. Always use the service codes and categories obtained programmatically. This practice ensures that you always have the most recent set of service and category codes.

Contains the following objects or data if successful. Otherwise, returns an error.

Contains the following objects or data if successful. Otherwise, returns an error.

Contains the following objects or data if successful. Otherwise, returns an error.

The response contains a TrustedAdvisorCheckResult object, which contains these three objects:

• TrustedAdvisorCategorySpecificSummary

• TrustedAdvisorResourceDetail

• TrustedAdvisorResourcesSummary

In addition, the response contains these fields:

• status. The alert status of the check: "ok" (green), "warning" (yellow), "error" (red), or "not_available".

• timestamp. The time of the last refresh of the check.

• checkId. The unique identifier for the check.

Returns the objects or data listed below if successful. Otherwise, returns an error.

The response contains an array of TrustedAdvisorCheckSummary objects.

Returns the objects or data listed below if successful. Otherwise, returns an error.

Returns information about all available Trusted Advisor checks, including name, ID, category, description, and metadata. You must specify a language code; English ("en") and Japanese ("ja") are currently supported. The response contains a TrustedAdvisorCheckDescription for each check.

Returns the objects or data listed below if successful. Otherwise, returns an error.

List of Commmunication objects.

The response contains a TrustedAdvisorCheckRefreshStatus object, which contains these fields:

• status. The refresh status of the check: "none", "enqueued", "processing", "success", or "abandoned".

• millisUntilNextRefreshable. The amount of time, in milliseconds, until the check is eligible for refresh.

• checkId. The unique identifier for the check.

The current refresh status of a Trusted Advisor check.

Takes a CaseId and returns the initial state of the case along with the state of the case after the call to ResolveCase completed.

Contains the following objects or data if successful. Otherwise, returns an error.

The container for summary information that relates to the category of the Trusted Advisor check.

The description and metadata for a Trusted Advisor check.

The results of a Trusted Advisor check returned by DescribeTrustedAdvisorCheckResult.

Reports a summary of the Trusted Advisor check. This object contains the following child objects that report summary information about specific checks by category and resource:

• TrustedAdvisorCategorySpecificSummary
• TrustedAdvisorResourcesSummary

The estimated cost savings that might be realized if the recommended actions are taken.

Contains information about a resource identified by a Trusted Advisor check.

Details about AWS resources that were analyzed in a call to Trusted Advisor DescribeTrustedAdvisorCheckSummaries.